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Acting as
SR-24095 · Rite Residences · Block A
Weekly deep cleaning missed
Weekly deep cleaning missed. Reported by the client through the portal with a service complaint.
Completed38m left· 84%Low-rating alert
Service Area: CleaningCleaning
Service Type: Deep cleaning
Linked to Monthly Cleaning Schedule — Kitchen / Pantry
Category: ComplaintPriority: P2 · HighCreated: 11 Aug 09:05 1 photos
Auto-validation
Contract check
CTR-2025-004 · active to 30 Jun 2027
SLA assigned
4h 0m · Complaint
Priority
P2 · High
Chargeable flag
Covered by contract
- Created→
- Validated→
- Accepted→
- Scheduled→
- In Progress→
- Waiting for Material→
- Job Completed→
- Completed
Created
11 Aug 09:05 · Client portal
Validated
11 Aug 09:05 · System (auto-validation)
Accepted
11 Aug 09:05 · Sana Yousaf
Scheduled
11 Aug 09:05 · N. Farooq (Supervisor)
In Progress
11 Aug 09:05 · Sana Yousaf
Job Completed
11 Aug 09:05 · Sana Yousaf
Completed
11 Aug 09:05 · Client
Assignment
Assigned technician: Sana Yousaf
Next actions
Acting as: Project Manager
No transitions available for this role at this stage.
Client rating
“Job took far too long and needed a second visit.”