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SR-24109 · Gulf Plaza · Food court

Extra pest control — food court

Extra pest control — food court. Reported by the client through the portal with photo evidence.

Completed14h 24m left· 40%
Service Area: MaintenanceMaintenance

Service Type: Pest control

Linked to Preventive MaintenanceFire Pump Set
Category: Pest controlPriority: P3 · NormalCreated: 15 Aug 13:40 2 photos

Auto-validation

Contract check

CTR-2024-027 · active to 31 Mar 2027

SLA assigned

24h 0m · Pest control

Priority

P3 · Normal

Chargeable flag

Chargeable — billable to client

Billed — client approved the charge and the line is on the monthly invoice.

  1. Created
  2. Validated
  3. Accepted
  4. Scheduled
  5. In Progress
  6. Waiting for Material
  7. Job Completed
  8. Completed

Created

15 Aug 13:40 · Client portal

Validated

15 Aug 13:40 · System (auto-validation)

Accepted

15 Aug 13:40 · Vendor: PestPro

Scheduled

15 Aug 13:40 · N. Farooq (Supervisor)

In Progress

15 Aug 13:40 · Vendor: PestPro

Job Completed

15 Aug 13:40 · Vendor: PestPro

Completed

15 Aug 13:40 · Client

Assignment

Assigned technician: Vendor: PestPro

Next actions

Acting as: Project Manager

No transitions available for this role at this stage.

Client rating

Quick response, technician was professional.