All service requests
Acting as
SR-24112 · Al Waha Communities · Tower A
Lift emergency phone faulty
Lift emergency phone faulty. Reported by the client through the portal with photo evidence.
Completed2h 43m left· 66%
Service Area: MaintenanceMaintenance
Service Type: Elevators
Linked to Preventive Maintenance — Passenger Lift A1
Category: ElevatorsPriority: P2 · HighCreated: 16 Aug 08:14 2 photos
Auto-validation
Contract check
CTR-2024-011 · active to 31 Dec 2026
SLA assigned
8h 0m · Elevators
Priority
P2 · High
Chargeable flag
Covered by contract
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Created
16 Aug 08:14 · Client portal
Validated
16 Aug 08:14 · System (auto-validation)
Accepted
16 Aug 08:14 · Bilal Khan
Scheduled
16 Aug 08:14 · N. Farooq (Supervisor)
In Progress
16 Aug 08:14 · Bilal Khan
Job Completed
16 Aug 08:14 · Bilal Khan
Completed
16 Aug 08:14 · Client
Assignment
Assigned technician: Bilal Khan
Next actions
Acting as: Project Manager
No transitions available for this role at this stage.
Client rating
“Quick response, technician was professional.”